At Meri Shiksha, operated by Hopenexo Educare Services Private Limited ("Hopenexo," "we," "our," or "us"), we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our platform, including our website, mobile applications, and services. By accessing and using Meri Shiksha, you agree to the practices described in this Privacy Policy.

If you do not agree with the terms outlined here, please refrain from using our platform.

Information We Collect

To provide you with the best experience, Meri Shiksha collects both personal and non-personal information:

• Personal Information: This includes details such as your name, email address, phone number, education level, date of birth, and other information provided during registration or when filling out forms on our platform.
• Non-Personal Information: This may include device-related data such as your IP address, browser type, operating system, device specifications, and your usage history on our platform (e.g., the activities you engage in, frequency of visits, and duration).
• Social Media Information: If you log in to Meri Shiksha via third-party services such as Facebook or Google, we may collect certain information from these platforms, as provided by you and these services.

Purpose of Data Collection

We collect your information for the following purposes:

• Service Provision: To provide, operate, and update the services available through our platform.
• Communication: To send you important updates, notifications, and promotional offers related to our services.
• Personalization: To personalize your experience on the platform by delivering content tailored to your preferences.
• Analytics: To analyze usage patterns, improve functionality, conduct research, and provide aggregated statistics.
• Customer Support: To respond to your queries, feedback, and concerns effectively.

Data Security

We are committed to protecting your data. We implement industry-standard security measures to safeguard your information from unauthorized access, disclosure, or alteration. However, please note that no online transmission method is 100% secure, and we cannot guarantee the absolute protection of your data.

Data Sharing and Third-Party Links

• Data Sharing: We do not sell or rent your personal information. We may share your data with trusted third-party service providers (e.g., payment processors, marketing partners) to enhance our services. These third parties are required to keep your information confidential and may only use it for specified purposes.
• External Links: Our platform may contain links to third-party websites. We do not control the content or privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. Cookies help us remember preferences, personalize content, and enhance platform performance. You can control cookie usage through your browser settings. Please note that disabling cookies may impact certain platform features.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. If your data is no longer needed, we will either delete it or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Update: You can request access to the personal information we hold about you and ask for corrections if necessary.
• Delete: You can request the deletion of your personal data, subject to legal obligations.
• Opt-out: You can withdraw your consent or opt-out of receiving marketing communications at any time by contacting us or updating your preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page, along with the updated "Last Updated" date. We recommend that you review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:

• Email: connect@merishiksha.org
• Address: Okay Plus, Malviya Nagar, Jaipur-302017, India
• Phone: +91-8890903106

By using our platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.